Deductions Management
Deduction management software
Fast, stress-free dispute resolution, tailored uniquely to you. In today’s competitive market, every deduction and dispute impacts your margins, customer relationships, and cash flow.
- Trade deductions
- Non-trade deductions
- SOC 1 and SOC 2 Type 2 certified
Why automate deductions with oAppsNET?
Stop letting deductions erode your margins. OAN brings AI-powered automation to the full deductions lifecycle, capturing data intelligently, routing disputes through the right workflows, and giving your AR team the tools to resolve trade and non-trade claims before they become write-offs.
Short-pays arrive with the cash, and I have to spot each one.
I check every promotion deduction against the agreement by hand.
Valid disputes age into write-offs because nobody raises them in time.
The same shortages and pricing errors come back every month.
What you get
Everything your AR team needs to manage deductions and protect margins.
Identify and classify
- AI identificationAutomatically identify deductions from payment data and categorize as trade or non-trade using AI.
- Trade deductionsTrack deductions tied to promotions, marketing contributions, and trade deals. Validate against agreements.
- Non-trade deductionsHandle shortages, damaged products, invoice price discrepancies, and other non-trade claims.
Investigate and resolve
- Investigation workflowRoute deductions to the right team based on type, amount, and customer. Track SLAs and resolution times.
- Root cause analysisIdentify patterns and root causes to prevent recurring deductions and protect margins over time.
- Customer communicationAutomated dispute correspondence with customers including supporting documentation and audit trail.
Settle and connect
- ERP integrationNative integration with Oracle EBS and Fusion. Deduction data syncs bi-directionally in real time.
- Write-off managementConfigurable write-off thresholds and approval workflows with complete audit trail and compliance reporting.
See it in action
Deduction resolution
See how OAN streamlines deduction management with real-time dashboards and configurable workflows.
Clearer visibility into receivables and revenue
Manage deductions in real time with a dedicated KPI dashboard highlighting DDO and deduction categories. Streamline investigation and approval by auto-matching data with promotions, invoices, or payments.
- Real-time KPI dashboard with DDO tracking
- Auto-matching for promotions and invoices
- Deduction categorization by type and customer
Speed up detection and resolution
Deductions are created automatically at the time of cash application for short-pays due to discounts, pricing issues, and billing disputes. Claims related to promotions, product or service delivery issues are managed through configurable workflows.
- Automatic deduction creation at cash application
- Configurable investigation and approval workflows
- Dispute and denial communication to customers
Analytics
Recovery, days deductions outstanding and exposure over time, with team productivity and root cause.
Native connectors for EBS and Fusion
Independently audited controlsFAQ
Frequently asked questions
Everything you need to know about OAN Deductions Management.
What types of deductions does OAN manage?
OAN handles both trade deductions (promotions, marketing contributions) and non-trade deductions (shortages, damaged products, invoice price discrepancies).
How does OAN identify deductions automatically?
Deductions are created automatically at the time of cash application for short-pays due to discounts, pricing issues, billing disputes, and other reasons.
Which industries benefit most from Deductions Management?
Food, beverage, and consumer goods industries see the greatest benefit due to high volumes of trade and promotional deductions, but any industry with complex deduction patterns benefits.
Can OAN match deductions to trade promotions?
Yes. OAN Learning auto-matches deduction data with promotions, invoices, or payments to streamline investigation and approval.
How does OAN help prevent invalid deductions?
OAN detects deductions that fall outside trade agreements and promptly communicates the reason for dispute or denial to the customer.
Does OAN provide deduction analytics?
Yes. A dedicated KPI dashboard highlights DDO (Deductions Days Outstanding), deduction categories, recovery rates, and root cause analysis.
Your pathway to smarter solutions
Download our data sheets for a deeper dive into OAN capabilities, or connect with us to discuss how OAN can benefit your organization.
Ready to explore?
Ready to manage deductions?
See how OAN can help you protect margins with automated deduction management.
