Intelligent Email Agent

Intelligent Email Agent

Every email classified, every attachment split, every task routed automatically. OAN reads emails the moment they arrive, classifies them with AI, splits multi-page attachments, and routes each task to the right Oracle workflow before your team lifts a finger.

AI
Classification
Auto
Split & Route
Zero
Manual Triage
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The Problem

Every Day, a Vendor Loses a Little More
Trust in You.

Your best supplier’s invoice arrived in a shared mailbox, sat unclassified with 60 others, got buried under vendor queries and remittance advices, and never made it into Oracle before the payment run closed. They followed up by email. That email landed in the same inbox. Also unclassified.

60+ mixed emails land daily

Invoices, remittances, queries, spam all in one shared inbox

$15 average processing cost

Per invoice manually, before a single keystroke in Oracle

56% of AP teams waste 10+ hours weekly

On tasks that should be automatic

Downstream failures

AP, AR, and cash app failures start with one misclassified email

What We Built

One Inbox. Six Capabilities. Zero Manual Triage.

Every email classified, every attachment split, every task routed automatically.

Email Dashboard

Central hub showing all queues (AP, AR, INOV, Gmail) with live inbox counts and error flags

Auto-Classification

AI classifies each email on arrival. Logs show exactly which keyword triggered the classification

Review & Correct

Review auto-classified items and correct wrong ones

Attachment Splitting

Multi-page PDFs split by page, odd/even, or user-defined points with pause-and-edit before submission

Task Workflow

Every email becomes a tracked task: sender, subject, body, history, EML file and attachments in one view

Communication Templates

Send follow-up emails from the task using pre-built, editable templates with attachments included

AI-Powered Response

AI Drafts It. You Approve It. It Sends.

Every outbound email is AI-generated, grounded in real Oracle data, and reviewed by a human before anything leaves your system.

Every Response Is Grounded, Reviewed, and Tracked

AI responses grounded in real Oracle data
Human-in-the-loop before any email sends
Full audit trail for compliance
Step 1

Email Arrives

Vendor sends a payment query, invoice dispute, or remittance clarification

Step 2

AI Drafts Reply

Agent pulls live Oracle data and generates a contextual response

Step 3

Human Approves

Team reviews, edits if needed, then approves. Only then does it send.

Nothing sends without human approval. Full audit trail, full control.

How It Fits

Not Just AP. A Prerequisite for Every Finance Workflow.

Most teams think of email automation as an AP tool. But the inbox doesn’t separate by function. Email Capture works upstream of all of them, processing every email before it reaches any downstream Oracle task.

One Inbox Captured Correctly

One inbox — classified, routed, and tracked — means every downstream Oracle workflow runs on clean, complete data from the moment it starts.

Upstream of AP, AR, Vendor, Sales Order, and Cash App
Cleans, classifies, and routes to the right system
One inbox captured correctly means every downstream system runs cleanly

Email Arrives in Shared Mailbox

AI Classification + Attachment Split

Task Created with Full Context

Routes to

AP AR Supplier Maint. Sales Order Cash App

This Is Not a Shared Mailbox. This Is Not a Rules Engine.

Generic email rules break. Shared mailboxes scale to one person. Email Capture Agent learns and grows.

Feature Shared Mailbox / Rules Engine OAN Email Capture Agent
Classification Manual/rigid rules AI-powered
Attachments Received as-is, manual split Auto-split, edited, labelled
Workflow No workflow, emails sit Every email becomes a tracked task
Integration Copy/paste into Oracle Native prerequisite for AP, AR, Vendor
Audit Trail None Full log with sender, classification, history

Measurable Impact from Day One

80%

Less Manual Triage

Zero

Documents Lost

100%

Emails Tracked

Day 1

Value Delivered

Built by Oracle Finance Experts. Not Just Developers.

Oracle-Native Design

Built to integrate directly with Oracle Fusion AP, AR, Vendor, and Sales Order workflows

Finance Domain Knowledge

We understand AP, AR, remittance matching, and cash application. Classification logic is built around real finance workflows

Human-in-the-Loop

Every automated step has review, correct, and override capability. Compliance and audit control are never sacrificed

Prerequisite Architecture

Designed as the upstream layer before any Oracle downstream task. Enhances, not replaces, your existing Oracle investment

Self-Learning System

Every manual classification correction is stored and used. Accuracy improves continuously without rebuilding rules

End-to-End Delivery

From email profile setup and classification training to Oracle integration. We own the full implementation and ongoing support

Your Pathway to Smarter Solutions

Download our data sheet for a deeper dive into OAN capabilities, or connect with us to discuss how OAN can benefit your organization.

Ready to Eliminate Inbox Chaos?

Schedule a personalized demo and discover how the Intelligent Email Agent can classify, split, and route every email before your team lifts a finger.

FAQ

Frequently Asked Questions

AP invoices, AR remittances, vendor queries, sales orders, cash application documents, and any other email type you configure. The AI learns new classifications from every correction.

Yes. It is designed as a native prerequisite layer for Oracle Fusion AP, AR, Vendor Management, Sales Order, and Cash Application workflows.

Every time a user corrects a misclassification, the system permanently learns that keyword or pattern. Accuracy improves continuously without rebuilding rules.

Yes. The system splits multi-page PDFs by page, odd/even, or user-defined split points, with a pause-and-edit step before submitting clean individual documents downstream.

Yes. Every AI-drafted response is reviewed by a human before sending. Nothing leaves the system without explicit approval. Full audit trail is maintained.

The Email Capture Agent delivers value from day one. It works as a prerequisite layer with no rip-and-replace required for your existing Oracle systems.