Deduction Management Software
Fast, stress-free dispute resolution, tailored uniquely to you. In today’s competitive market, every deduction and dispute impacts your margins, customer relationships, and cash flow.
Why Automate Deductions with oAppsNET?
Stop letting deductions erode your margins. OAN brings AI-powered automation to the full deductions lifecycle — capturing data intelligently, routing disputes through the right workflows, and giving your AR team the tools to resolve trade and non-trade claims before they become write-offs.
What You Get
Everything your AR team needs to manage deductions and protect margins.
AI Identification
Automatically identify deductions from payment data and categorize as trade or non-trade using AI.
Trade Deductions
Track deductions tied to promotions, marketing contributions, and trade deals. Validate against agreements.
Non-Trade Deductions
Handle shortages, damaged products, invoice price discrepancies, and other non-trade claims.
Investigation Workflow
Route deductions to the right team based on type, amount, and customer. Track SLAs and resolution times.
Root Cause Analysis
Identify patterns and root causes to prevent recurring deductions and protect margins over time.
Customer Communication
Automated dispute correspondence with customers including supporting documentation and audit trail.
ERP Integration
Native integration with Oracle EBS and Fusion. Deduction data syncs bi-directionally in real time.
Write-Off Management
Configurable write-off thresholds and approval workflows with complete audit trail and compliance reporting.
Deduction Resolution
See how OAN streamlines deduction management with real-time dashboards and configurable workflows.
Your Pathway to Smarter Solutions
Download our data sheets for a deeper dive into OAN capabilities, or connect with us to discuss how OAN can benefit your organization.
Ready to Manage Deductions?
See how OAN can help you protect margins with automated deduction management.
Frequently Asked Questions
Everything you need to know about OAN Deductions Management.
OAN handles both trade deductions (promotions, marketing contributions) and non-trade deductions (shortages, damaged products, invoice price discrepancies).
Deductions are created automatically at the time of cash application for short-pays due to discounts, pricing issues, billing disputes, and other reasons.
Food, beverage, and consumer goods industries see the greatest benefit due to high volumes of trade and promotional deductions, but any industry with complex deduction patterns benefits.
Yes. OAN Learning auto-matches deduction data with promotions, invoices, or payments to streamline investigation and approval.
OAN detects deductions that fall outside trade agreements and promptly communicates the reason for dispute or denial to the customer.
Yes. A dedicated KPI dashboard highlights DDO (Deductions Days Outstanding), deduction categories, recovery rates, and root cause analysis.