Intelligent Email Agent

Intelligent Email Agent

Every email classified, every attachment split, every task routed automatically. OAN reads emails the moment they arrive, classifies them with AI, splits multi-page attachments, and routes each task to the right Oracle workflow before your team lifts a finger.

AI
Classification
Auto
Split & Route
Zero
Manual Triage
The Problem

Every Day, a Vendor Loses a Little More Trust in You.

Your best supplier’s invoice arrived in a shared mailbox, sat unclassified with 60 others, got buried under vendor queries and remittance advices, and never made it into Oracle before the payment run closed. They followed up by email. That email landed in the same inbox. Also unclassified.

60+ mixed emails land daily

Invoices, remittances, queries, spam all in one shared inbox

$15 average processing cost

Per invoice manually, before a single keystroke in Oracle

56% of AP teams waste 10+ hours weekly

On tasks that should be automatic

Downstream failures

AP, AR, and cash app failures start with one misclassified email

What We Built

One Inbox. Six Capabilities. Zero Manual Triage.

Every email classified, every attachment split, every task routed automatically.

Email Dashboard

Central hub showing all queues (AP, AR, INOV, Gmail) with live inbox counts and error flags

Auto-Classification

AI classifies each email on arrival. Logs show exactly which keyword triggered the classification

Review & Correct

Review auto-classified items, correct wrong ones, and teach the system new keywords for future accuracy

Attachment Splitting

Multi-page PDFs split by page, odd/even, or user-defined points with pause-and-edit before submission

Task Workflow

Every email becomes a tracked task: sender, subject, body, history, EML file and attachments in one view

Communication Templates

Send follow-up emails from the task using pre-built, editable templates with attachments included

AI-Powered Response

AI Drafts It. You Approve It. It Sends.

Every outbound email is AI-generated, grounded in real Oracle data, and reviewed by a human before anything leaves your system.

Step 1

Email Arrives

Vendor sends a payment query, invoice dispute, or remittance clarification

Step 2

AI Drafts Reply

Agent pulls live Oracle data and generates a contextual response

Step 3

Human Approves

Team reviews, edits if needed, then approves. Only then does it send.

Nothing sends without human approval. Full audit trail, full control.

Every Response Is Grounded, Reviewed, and Tracked

  • AI responses grounded in real Oracle data
  • Human-in-the-loop before any email sends
  • Full audit trail for compliance
How It Fits

Not Just AP. A Prerequisite for Every Finance Workflow.

Email Arrives in Shared Mailbox

AI Classification + Attachment Split

Task Created with Full Context

Routes to

AP AR Supplier Maint. Sales Order Cash App

One Inbox Captured Correctly

Most teams think of email automation as an AP tool. But the inbox doesn’t separate by function. Email Capture works upstream of all of them, processing every email before it reaches any downstream Oracle task.

  • Upstream of AP, AR, Vendor, Sales Order, and Cash App
  • Cleans, classifies, and routes to the right system
  • One inbox captured correctly means every downstream system runs cleanly

This Is Not a Shared Mailbox. This Is Not a Rules Engine.

Generic email rules break. Shared mailboxes scale to one person. Email Capture Agent learns and grows.

Feature
Shared Mailbox / Rules Engine
OAN Email Capture Agent
Classification
Manual/rigid rules
AI-powered + self-learning
Attachments
Received as-is, manual split
Auto-split, edited, labelled
Workflow
No workflow, emails sit
Every email becomes a tracked task
Integration
Copy/paste into Oracle
Native prerequisite for AP, AR, Vendor
Audit Trail
None
Full log with sender, classification, history
Learning
Never improves
Correct once, learns permanently

Measurable Impact from Day One

80%

Less Manual Triage

Zero

Documents Lost

100%

Emails Tracked

Day 1

Value Delivered

Built by Oracle Finance Experts. Not Just Developers.

Oracle-Native Design

Built to integrate directly with Oracle Fusion AP, AR, Vendor, and Sales Order workflows

Finance Domain Knowledge

We understand AP, AR, remittance matching, and cash application. Classification logic is built around real finance workflows

Human-in-the-Loop

Every automated step has review, correct, and override capability. Compliance and audit control are never sacrificed

Prerequisite Architecture

Designed as the upstream layer before any Oracle downstream task. Enhances, not replaces, your existing Oracle investment

Self-Learning System

Every manual classification correction is stored and used. Accuracy improves continuously without rebuilding rules

End-to-End Delivery

From email profile setup and classification training to Oracle integration. We own the full implementation and ongoing support

Ready to Eliminate Inbox Chaos?

Schedule a personalized demo and discover how the Intelligent Email Agent can classify, split, and route every email before your team lifts a finger.

Schedule a Demo
FAQ

Frequently Asked Questions

What types of emails can the Email Capture Agent classify?

AP invoices, AR remittances, vendor queries, sales orders, cash application documents, and any other email type you configure. The AI learns new classifications from every correction.

Does the Email Capture Agent integrate with Oracle?

Yes. It is designed as a native prerequisite layer for Oracle Fusion AP, AR, Vendor Management, Sales Order, and Cash Application workflows.

How does the AI learn and improve?

Every time a user corrects a misclassification, the system permanently learns that keyword or pattern. Accuracy improves continuously without rebuilding rules.

Can it handle multi-page PDF attachments?

Yes. The system splits multi-page PDFs by page, odd/even, or user-defined split points, with a pause-and-edit step before submitting clean individual documents downstream.

Does a human review AI-generated responses before they send?

Yes. Every AI-drafted response is reviewed by a human before sending. Nothing leaves the system without explicit approval. Full audit trail is maintained.

How quickly can we see results?

The Email Capture Agent delivers value from day one. It works as a prerequisite layer with no rip-and-replace required for your existing Oracle systems.